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I'm pretty sure the machine is getting power, as when I connect the power cord the brush raises or lowers automatically, depending on its last state.
But motor #2 never feels 'in gear'. Meaning that when the power is connected motor #1 resists manual adjustment. Motor #2 never does.
We'll also play with the power supply.
I've brought it into work to try to loop some more technically skilled friends to help.
Could be many reasons on our end.
But I have a Windows box at home, so able to play with it through there.