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So how long does it typically take for them to respond? I sent them a message late on the 24th with copy to me so I know it was sent. Should I just try and call them?
Ok, getting closer. If I plug in the power supply, the green LEDs do NOT light up. If I plug in the USB, the green LEDs do light.
If I remove the USB plug, then insert and remove the power supply plug a few times, then the green LEDs light up.
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I've been troubleshooting and haven't been able to narrow it down since it is an intermittent problem. Can someone tell me if the following assumptions are correct:
Following the circuit diagram, it look like:
Green power LED lights when EBB is con…